SAP Business Analytics Support Consultant - SAP BW, SAC and Power BI

Company Description Bosch Global Software Technologies Private Limited  is a 100% owned subsidiary of Robert Bosch GmbH, one of the world's leading global supplier of technology and services, offering end-to-end Engineering, IT and Business Solutions. With over 27,000+ associates, it’s the largest software development center of Bosch, outside Germany, indicating that it is the Technology Powerhouse of Bosch in India with a global footprint and presence in the US, Europe and the Asia Pacific region.

Job Description

Roles & Responsibilities

• SAP Analytics Cloud (SAC) Support
• Provide L2/L3 support for SAP Analytics Cloud (SAC) stories, applications, models, dashboards, and planning-related solutions.
• Troubleshoot SAC data connectivity, data refresh, model, story, performance, and authorization issues.
• Monitor and support data acquisition and integration between SAC and source systems such as SAP BW/4HANA and other data sources.
• Analyze SAC performance issues and optimize models, dimensions, queries, and stories where applicable.
• Support SAC content deployment and lifecycle management across Development, QA, and Production environments.
• Power BI Support
• Provide L2/L3 support for Power BI reports, dashboards, semantic models, datasets, and workspaces.
• Troubleshoot Power BI report refresh failures, data connectivity issues, gateway issues, performance problems, and data inconsistencies.
• Monitor and support scheduled dataset refreshes and data pipelines.
• Investigate Power BI data quality and reconciliation issues in coordination with source-system and data owners.
• Analyze report and dashboard performance and recommend improvements to data models, DAX calculations, queries, and report design.
• Support deployment and promotion of Power BI content across Development, QA, and Production environments.
• Support testing, release activities, and lifecycle management of Power BI reports and dashboards.
• Validate Power BI report outputs against business requirements and agreed data definitions.
• Identify opportunities to standardize, simplify, and automate Power BI reporting and support activities.
• SAP BI
• Provide Level 2/Level 3 support for SAP Business Analytics applications.
• Analyze, troubleshoot, and resolve incidents within agreed SLAs.
• Perform root cause analysis (RCA) for recurring issues and implement preventive measures.
• Monitor system health, batch jobs, data loads, and report availability.
• Investigate data quality issues and coordinate with source system owners.
• Ensure timely availability of business reports and dashboards.
• Develop or support minor enhancements to reports and dashboards.
• Perform unit testing, integration testing, and user acceptance testing (UAT) support.
• Identify opportunities to improve report performance and query execution.
• Optimize BW queries, HANA views, and data models.
• Recommend automation to reduce manual support effort.
• Monitor system utilization and recommend capacity improvements.
• Support user authorization and role-related activities.
• Monitor background jobs and interface failures.
• Participate in service review meetings and continuous improvement initiatives.
• Maintain documentation, SOPs, and operational runbooks.
• Identify repetitive support activities suitable for automation.
• Leverage AI, scripting, or SAP BTP capabilities to improve operational efficiency
• Support global teams across different time zones where required.

Qualifications

• Qualification

Educational qualification

• B.E / B.Tech

Experience

4 to 7 years of experience

Mandatory/requires Skills

• SAP BW,SAP BWonHANA, SAP SAC, Power BI, SQL and Scripting

Preferred Skills

• SDS and Data Bricks